Integer Group Ltd

RETURNS can take five times longer to handle than orders, and give ten times the headaches.

We provide full 'reverse-logistics' services, including :

• collection from customers
• logging and reporting of all returns
• advice on action required (refund, replace, contact customer etc)
• quality checks
• refurbishment or disposal
• spare parts storage and supply
• customer follow-up

CASE STUDY :

Each store of a major retailer accumulates returned/defective goods until a pallet load is ready.
They advise us and we arrange collection.
Items are received, logged, inspected and reported.
Items are re-routed, refurbished or stored.